Privacy Policy

At Ruth Heritage, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

Personal Information: Name, email address, shipping address, billing address, phone number, and payment details.
Order Information: Products purchased, order history.
Website Usage Data: Pages visited, time spent on site, browser type.

How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you regarding your purchase
Provide updates, news, or offers (only if you opt-in)
Improve our website and shopping experience

Sharing Your Information

We never sell, rent, or trade your personal information.
We only share your data with trusted service providers, such as:

Payment processors (e.g., Stripe, PayPal)
Shipping carriers (e.g., USPS, DHL)
Technical partners supporting our e-commerce platform

We use cookies to enhance your browsing experience and personalize your visit.
You can control cookie settings in your browser at any time.

Data Security

We maintain security measures to protect your personal information.
However, no method of transmission over the Internet is completely secure.

Your Rights

You have the right to:

Access the information we hold about you
Request correction or deletion of your personal data
Opt out of marketing communications at any time

To exercise your rights, please contact us at: contact@ruthheritage.com

Changes to This Policy

We may update this Privacy Policy periodically.
The latest version will always be posted on this page.

If you have any questions about our Privacy Policy, please contact us at:

Ruth Heritage
Miami, Florida, United States
Email: hello@ruthheritage.com

Terms & Conditions

General Information

Welcome to Ruth Heritage. By accessing or using our website, you agree to the following terms and conditions.

Products

Each item is handcrafted and made in limited quantities.
Due to the nature of handmade products, slight variations may occur.

Orders

Orders are confirmed via email once payment is successfully processed.
Pre-orders are charged at checkout and will ship according to the estimated timeline provided.

Pricing & Payment

Prices are displayed in USD.
We accept major credit cards and secure payment methods through our trusted processors.

Shipping

Orders are processed within 3–6 business days.
Pre-orders ship according to the specified schedule.
Delivery times vary based on your location.

For full details, please visit our [Shipping & Returns Policy].

Returns & Exchanges

Due to the handmade and limited nature of our jewelry, we do not accept returns.
We offer exchanges within 14 days of receipt if your item is defective or damaged.

Intellectual Property

All content on Ruth Heritage (images, text, designs) is the exclusive property of Ruth Heritage.
Unauthorized use is prohibited.

Changes to Terms

We reserve the right to update these terms at any time. Changes will be posted on this page.

If you have any questions regarding these Terms & Conditions, please contact: hello@ruthheritage.com

Shipping & Returns (Mini FAQ)

Shipping Information

Orders are processed within 3–6 business days.
Pre-orders ship starting from May 20, 2025.
You will receive a tracking number once your order ships.

Returns & Exchanges

Due to the nature of our handmade pieces, all sales are final.
Exchanges are accepted only for defective or damaged items.
Please contact us within 14 days of delivery to request an exchange.

Questions?

Reach out to us at hello@ruthheritage.com — we’re here to help.